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 I've
had unpleasant experiences with rug dealers in the past. What makes
floordesign different?
We are not a typical rug dealer in many ways. When you visit you
will immediately notice that every single rug has a price tag. Some
dealers don't price their rugs, and the price quoted can be influenced
by the car you drive up in or the jewelry you wear into their store.
Perhaps you've been offered a rug and when you mention it's the
wrong color or too expensive, the price immediately begins to drop.
As a trade showroom, we have client relationships dating back over
25 years - it's in our best interest to treat all our customers
equitably. We have one price; every item in our showroom carries
a barcode, and the computer printout reflects the wholesale trade
price. There is no pressure to buy. You can expect a warm welcome
and a very pleasant shopping experience based on what you really
want.
Who are your clients?
To purchase you must be an interior designer, architect, general
contractor, commercial purchasing agent, and/or holder of a valid
resale certificate.
Can I visit your showroom without
a design professional?
Anyone can visit; we will be happy to show you around and answer
your questions. Professionals often send their clients in alone
to pre-shop or review products previously selected for them. Unfortunately
nothing can leave the showroom without professional documentation.
Because we are a wholesale showroom, our clients naturally get a
different level of service than consumers.
What if I'm not interested in hiring
a design professional?
There are several buying services in the design center area who
can facilitate your one-time purchase. Since we are a high-end trade
showroom dealing in luxury products, we highly recommend professional
services to avoid costly mistakes. Buying services typically do
not offer comprehensive design services. If you are completely comfortable
with making unaided choices a buying service gives you access to
our lines.
 Can
I try a rug before buying it?
Our clients can borrow any rug or sample from our inventory for
5 working days. As a consumer you should want to see it in it's
intended location before purchasing or placing an order.
I can't afford a handmade area
rug. Do you offer other options?
We do a complete fabrication service. You choose the carpet, edge
finish and size, and in a few weeks your made-to-order fabricated
rug arrives at our showroom. These rugs are made from wool, sisal,
seagrass, nylon, and other fibers. We offer a wide variety of finishing
choices and all work is done at a local workroom to your specifications.
A slightly more expensive option is a custom machine-made rug in
your choice of colors and patterns. These look very similar to hand-tufted
rugs, but at a fraction of their price. These rugs can also be made
for wall-to-wall installation!
Do you sell rug pads?
Based on the rug type, we offer 3 choices of pad. All pad is stocked
at our showroom and cut-to-fit - usually within 24 hours. We're
happy to provide pads for any rug - even if bought from our competitors.
|  floordesign
is a proud supporter of the GoodWeave program, which works
to end illegal child labor in the carpet industry. The contribution
floordesign makes to GoodWeave helps fund inspection and monitoring
of weaving looms as well as rehabilitation and education for
former child weavers. Look for the GoodWeave label, your best
assurance that the rug you’re buying is child-labor-free.
Learn more at GoodWeave.org.
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Other affiliations include the ASID (www.asid.org),
International Design Guild (www.design-guild.com),
Tufenkian Foundation (tufenkianfoundation.org)
and Golden Gate Business Association (www.ggba.org
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